Privacy Policy
Last updated: 13/09/2026
Green Star Communications Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and what rights you have over it.
Who we are
Green Star Communications Ltd, The Marlowe Innovation Centre, Marlowe Way, Ramsgate, Kent, CT12 6FA. You can contact us at hello@greenstarcommunications.co.uk or on 01843 423 288.
What data we collect
Depending on how you interact with us, we may collect: your name, company name, email address, phone number, business address or postcode, details of the services you’re enquiring about, and any information you choose to include in a message to us. If you become a customer, we also hold billing and account information needed to provide and support your service.
How we use your data
- To respond to enquiries and provide quotes
- To set up, deliver and support the services you’ve signed up for
- To send you service-related communications, such as billing or fault updates
- To improve our website and services
- Where you’ve agreed, to send you occasional updates about our services
Our legal basis for processing
We process your data on the basis of taking steps to enter into a contract with you (for quotes and orders), performing a contract (for existing customers), our legitimate business interests (such as improving our service), and, where applicable, your consent (such as marketing communications, which you can withdraw at any time).
Sharing your data
We don’t sell your personal data. We may share it with trusted third parties who help us deliver our services — for example, network providers, payment processors and IT systems providers — only to the extent necessary, and always under appropriate confidentiality and data protection terms.
How long we keep your data
We keep enquiry data for as long as reasonably needed to respond to you, and account data for the duration of your contract plus a period afterwards as required for legal, accounting or dispute-resolution purposes.
Your rights
Under UK GDPR, you have the right to access, correct, delete or restrict the use of your personal data, to object to certain processing, and to data portability. To exercise any of these rights, contact us using the details above. You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe we’ve mishandled your data.
Cookies
Our website uses cookies — see our cookie policy for full details on what we use and how to manage them.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.