Healthcare professional holding a tablet device

Care & healthcare

Connectivity for care and healthcare providers in Kent

Dependable, secure connectivity for care homes, clinics and healthcare providers — because patient records and nurse call systems can't afford downtime.

Built for uptime Secure by design Nurse call & alarm ready

What we understand

We know how your sector actually runs

In care and healthcare settings, connectivity underpins systems that genuinely can't go down — nurse call, door entry, telecare alarms and patient records all depend on the network staying up, every hour of every day. We build resilient, secure connectivity for care homes, clinics and healthcare providers across Kent, with the uptime guarantees and monitoring that critical systems need.

Common challenges

What we hear most

Systems that genuinely can't go down

Nurse call, telecare alarms and door entry systems where downtime is a safety issue, not an inconvenience.

Data security and compliance

Patient and resident data that has to meet CQC and GDPR requirements, not just best-effort security.

Wi-Fi for staff, residents and visitors at once

Clinical systems, resident entertainment and visitor access all sharing one site, safely separated.

Integration with existing telecare systems

New connectivity has to work with call systems and equipment that are already in place.

Why Green Star

Why Kent's care & healthcare choose us

  • Uptime-focused design, with leased lines and SLAs available where downtime isn't an option.
  • Networks segmented for clinical systems, staff and residents, meeting compliance requirements.
  • 24/7 monitoring so a fault is caught before it affects a critical system.

“Our nurse call system runs over the network now, so a dropped connection isn't just an inconvenience — Green Star understood that from the first conversation and designed around it.”

Angela Fenwick — Registered Manager, care home, Folkestone

FAQs

About connectivity for care & healthcare

Can you guarantee uptime for critical systems?

A leased line with an SLA gives you a documented uptime guarantee with compensation if it's breached — the right option where systems genuinely can't go down.

Is the network secure enough for patient data?

Yes, we design segmented, monitored networks that meet CQC and GDPR expectations around data handling and access control.

Can you integrate with our existing nurse call or telecare system?

Yes, we work with your existing equipment and providers to make sure new connectivity supports what's already installed, rather than replacing it.

Do you provide separate Wi-Fi for residents and visitors?

Yes, a segmented network with separate resident, staff and visitor Wi-Fi is standard on any care setting install.

Ready to talk about your care & healthcare setup?

Tell us what you run and what's not working, and we'll recommend a setup — no obligation, no pressure.