Retail & hospitality
Connectivity for retail and hospitality businesses in Kent
Fast, secure Wi-Fi and dependable broadband for shops, cafes, pubs and hotels — because a card machine that drops out costs you the sale.
What we understand
We know how your sector actually runs
In retail and hospitality, connectivity isn't a back-office concern — it's the till, the booking system and the guest Wi-Fi customers expect as standard, all running at once during your busiest hours. We build networks that keep card payments, back-office systems and guest Wi-Fi running independently, so one doesn't take the others down at exactly the wrong moment.
Common challenges
What we hear most
Card payments that drop mid-transaction
A shared, congested connection is the most common cause of failed card payments at the till.
Guest Wi-Fi that slows everything down
Visitor devices competing with your till and booking systems for the same bandwidth.
Inconsistent setup across sites
Multiple locations each running different kit, different providers and different support numbers.
Seasonal footfall spikes
A network sized for a quiet Tuesday struggles on a busy Saturday or over the Christmas period.
Recommended services
Built for retail & hospitality
Why Green Star
Why Kent's retail & hospitality choose us
- Separate networks for tills, back office and guest Wi-Fi as standard, so one doesn't affect another.
- 5G backup available so a dropped line never means a dropped sale.
- One account across every site, with consistent setup and one number to call.
“We used to have a dead zone in the back of the shop where the card machine would drop out mid-transaction. Green Star surveyed the site properly and it hasn't happened once since.”
Nadia Roper — Owner, retail, Canterbury
FAQs
About connectivity for retail & hospitality
Can you guarantee card payments won't drop?
We can't guarantee any connection is 100% infallible, but a properly segmented network with a 5G backup removes the vast majority of payment failures we see caused by congestion.
Do you work with hospitality booking and EPOS systems?
Yes, we design the network around whatever booking, EPOS or stock system you run, prioritising that traffic over guest Wi-Fi.
Can you set up the same standard across multiple sites?
Yes, that's one of our most common requests — the same network standard and support number at every location.
How quickly can you install ahead of a seasonal peak?
Business Wi-Fi can usually be live within a week, and 5G backup connections within days — tell us your date and we'll work to it.